7 Critical Keys to Small Business Employee Loyalty and Retention
There’s a great scene in “Casablanca” where Sam, the piano player, gets the opportunity to move to a rival nightclub and perform for a lot more money: Rick (Humphrey Bogart): Sam, Ferrari wants you to...
View Article5 Simple Ways to Build a Loyal and Engaged Staff
As a business owner, you’ve probably spent a lot of time developing a set of core values for your company. You may have also developed a mission statement to direct your enterprise toward bigger and...
View Article10 Questions to Assess Your Motivational Skills
Motivated teams are the key to success at every startup, yet I still know entrepreneurs who gave an inspirational speech to kick off the quarter but haven’t been heard from since, or don’t realize that...
View ArticleIs Some Revenue Better Than No Revenue?
The knee jerk reaction to the question, “Is some revenue better than no revenue,” is probably a resounding, Duuuuhhhhhh, well why wouldn’t it be??! But let me provide a little context. I just had an...
View ArticleOne Bad Apple Can Really Stink Up Your Business
Small businesses typically morph into family-like environments. The small team gets to know each other well and often they become social friends as well as co-workers. That’s fine as long as things are...
View ArticleAre You Treating Your Employees Like Children? Should You?
I like to treat employees like children! Before you start calling me names, let me explain. When we teach children a new skill, we don’t wait until they perfect it before we acknowledge their success....
View ArticleKingmakers Instead of Kings
“Great leaders and top-producing salespeople develop tremendous influence because they focus their actions on looking out for the other person’s interests and serving their needs. They prefer to give...
View ArticleManners Still Matter
Manners are of more importance than laws. ~Edmund Burke Not too many people I know talk about the importance of manners, but here goes… Good manners can make a big difference in your business or...
View ArticleThanking Your Employees is Smart Business
I’m all for appreciating our clients. At MMG, we created a special holiday with just that intention in mind called Who Loves Ya Baby Day. It’s not just about being grateful. It’s good business. One of...
View ArticleLosing Out? How to Keep Your Millennial Employees Invested
As a manager, one of your greatest challenges is finding ways to keep your Millennial employees invested in your company. According to a recent survey of 7,700 Millennials conducted by Deloitte,...
View ArticleThe Line Between Being Nice and Being Fair
If you cannot be grateful for what you have received, then be thankful for what you have been spared. ~Yiddish Proverb So many managers I work with confuse being nice with being fair. Being nice means...
View ArticleEmpowering Employees
I have set a goal to read (or re-read) 1 business book every 2 weeks. I recently reread “Customer Mania!” by Ken Blanchard since it is the story of how YUM! Brands—owners of KFC, Taco Bell, Pizza Hut,...
View ArticleUnderstand the Subtle Signs of Employee Disgruntlement
As a manager, lack of engagement is one of the greatest telltale signs there’s a dissatisfied employee in your midst. Your management style may be a contributing factor or the triggers may be for...
View Article5 Quick Tips to Increase Team Performance
Increasing team performance is a common goal. There is always room for improvement and leaders are always trying to get more out of their team. Increasing performance is particularly important when...
View ArticleWatch Out for Burnout
“I wish I could go back and tell myself that not only is there no trade-off between living a well-rounded life and high performance, performance is actually improved when our lives include time for...
View ArticleWant to Be a Great Leader? Be Consistent!
Being a leader is not a part-time job. To produce consistent results we’re expected to almost always be present in the business in some form or fashion. Those who depend on us count on reliability in...
View ArticleHow HR Pros Use Performance Management to Improve Staff Retention
Performance management is an invaluable tool when it comes to the important relationship between the employee and the employer. It can be used to influence and guide almost every single aspect of this...
View Article5 Key Ingredients of Courageous Leaders
A great leader knows how to get the best out of their people. Through strong, clear guidance, they enable others to walk tall and achieve success in many ways. Courageous leaders are inspirational....
View Article5 Attributes of People Who Will Grow Your Business
A question I often get asked as an advisor to startups is how to recognize and attract the best people to grow the business. The reality is that entrepreneurs usually don’t have the money or time for...
View ArticleSuper Leadership and a Super Bowl
Go-Giver Leaders tend to be less interested in taking the stage than they are in giving the stage. They are less concerned about themselves than they are about their team and the individuals who...
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