Have You Been Celebrating Each Victory?
Here comes another story. Of course. This one may be like one or more you have experienced in your company. It is a story about focus upon the customer, first. And about reinforcing the culture of the...
View ArticleCreate Powerful Online Training Events
Virtual and online training events can be effective when strategically planned and implemented. Like all training, the key factor in online training events is participation from the attendees. Engage...
View ArticleHow to Mold Managers That Propel Your Business Success
Here’s a shocking fact of U.S. businesses: Leadership training doesn’t typically happen until managers have been on the job for some 10 years. I think it’s easy to understand why this is so. Very often...
View ArticleBusiness Ethics: When It’s OK to Burn Bridges
If you’re like me, you’ve heard this saying fairly consistently while growing up, through your first jobs, University, and into the business world: “Don’t burn bridges.” If you haven’t heard this...
View ArticleHow Can You Let a Talented Employee Go to Pursue a New Career?
It is tough to lose your best employees wanting to advance their careers. Sometimes you can be the coach, helping them even if it means losing them. And, as in today’s story, sometimes it can mean the...
View ArticleBe a Leader Who Makes Employees Love Their Jobs
Well, okay, you can’t really force everyone to love their job, but you can certainly create a culture and environment that nurtures and supports your employees and gives them every reason to enjoy...
View ArticleSelf-Leadership: A Prerequisite for Teamwork
Building effective teams requires building self-leaders. Let’s start with teams first. Is it better for organizations to be more like a natural (wild) garden or an orchestra? One of these models is not...
View Article3 Solid Ways to Create Lasting Employee Loyalty
Would you be surprised to discover that more than half of the workforce is unhappy about their work environment? For decades we believed that the monetary rewards for the jobs they do is enough...
View ArticleDoes Team-Building Really Work? Here Are 4 Ways to Know
When it comes to your workforce, productivity, engagement and morale go hand in hand. How do you motivate your team to perform to the best of their abilities? What makes a high performing team? How do...
View ArticleAre You a Remote Manager? A Good One?
Are you a virtual manager? Can you be effective if you are a “virtual” manager, commuting from home or a home office and being with your employees only part time? Measuring your performance In a...
View ArticleLunch with Your CEO? Here’s How to Prepare
Depending on the size of your organization, you may not have spent much (if any) time with the CEO, especially if you’re new. But in most small businesses, the CEO is right there in the mix, helping...
View ArticleThe Secret to Managing Workers with PTSD
Stress in the workplace is common, everyone undergoes some form of stress whether it be trying to hit a deadline, worrying about dealing with a particular customer or facing employees in a meeting....
View Article4 Innovative Alternatives to Team-Building Exercises That Stimulate...
No matter what sort of business you run, your workers are going to be the lifeblood of your brand. You need to encourage them to work together in order to reach goals and create a good customer support...
View ArticleCoaching Has a Shelf Life
We are most effective in coaching when we are focused on an observable behavior. That is, “I observed you doing this…” “When this happens, you tend to do…” “What would happen if…” Observable behaviors...
View Article4 Ways Gym Owners Can Keep Their Staff Happy
Happy gym employees are vital to the success of a fitness facility. When everything is going well with your staff, your business will run smoothly and when they are not, the reverse is usually the...
View ArticleWorker Management: Say No to Micromanaging and Yes to Technology
To 4 in 10 U.S. small business owners, becoming their own boss has always been their dream. And while the journey is far from easy or glamorous, they say it’s rewarding and well worth the risk. There...
View Article4 Things a Business Owner Can Do to Improve Employee Performance
Every business owner must make sure that employees are performing to their fullest. Over time, successful business owners have shared many tips and advice to help improve your employees’ performance,...
View Article“What’s in it for me?” A Motivational Lesson
Ever wonder why one of your employees, shareholders, managers, suppliers, or board members sometimes behaves in a way you might consider irrational? Putting yourself in their shoes If you want to best...
View Article10 Traits of Leaders Who Can Hold People Accountable
Getting things done effectively in a startup requires total individual and team accountability. You can’t afford excuses and multiple people doing the same job. In my view, “taking responsibility” is...
View ArticleHow to Be a Great Coach: 3 Keys for Leaders
What does coaching have to do with leadership? Everything. Years ago, as a new leader (a.k.a. manager), I was responsible for a team of people and a pile of targets. There was so much I didn’t know...
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